Building Digital Assistant (ChatBot) with SAP Conversational Artificial Intelligence
Metehan KOCAOĞLU Kağan ÖZDEMİR Alper KARABULUT Rüştü Orkun KORKMAZ Ufuk CEBECİ
AbstractHuman-Computer Speech is gaining momentum as a technique of computer interaction. A chatbot is a software, which can “chat" with a human user in natural language such as English. Conversational artificial intelligence technology (CAI) enables learners to engage in spoken conversations with the non-player characters. In this study, SAP's digital assistant can be used to run business processes using SAP Conversational Artificial Intelligence. The benefits of the digital assistant (chatBot) will be discussed. An example of the request for personnel’s leave request, which is one of the areas of use, will be explained.